Show Navigation
Huntersville Pediatrics
& Internal Medicine
Go
Home / Who We Are / Quality

Quality

Patient-Centered Medical Home

In our practice we believe that care of the highest possible quality is the most efficient and effective for our patients. Novant Health Huntersville Pediatrics & Internal Medicine has been an National Committee for Quality Assurance (NCQA) Patient Centered Medical Home since February 2012.

Physician awards

Our physicians have received honors and awards for their achievements in healthcare.

  • Business North Carolina Doctors, 2011 and 2012

Recognition

William H. Flannery, MD

  • Fellow of the American Academy of Pediatrics
  • NCQA Diabetes Care
  • NCQA Stroke and Heart Prevention
  • AOA Honor Medical Society, New York Medical College - 1993

Patient satisfaction survey results

Patients are selected at random to complete a questionnaire regarding the care that they received from our office. 

On a recent survey, our patients rated our OVERALL care at 98% (excellent/very good).  When asked about the likelihood of recommending this practice, our patients responded with 98% excellent or very good.

Here are some of their comments.

  • Very supportive, comforting, staff. They are always top quality. Thanks. 
  • This whole office is awesome. Everyone is very caring and goes above and beyond when my child is sick.
  • Superb as always. We are so thankful for you!
  • The healthcare has been excellent!
  • I enjoy coming here.
  • I have been very pleased with this office. You guys are great! Thanks.
  • Excellent service, as usual. I recommend you quite often!
  • I feel better when I come in.
  • We are always pleased with the care we receive at this practice.
Request appointment
Call for an appointment 704-384-8720

Location

Hours

Monday to Friday
8 a.m. to noon,
1 p.m. to 5 p.m.
Saturday
9 a.m. to 10 a.m.
Please note: Our lab hours are
Mon to Fri, 8:30 a.m. to 5 p.m.